OFFICIAL TWO-YEAR WARRANTY

Your Jagis watch is warranted by Jagis Handels GmbH for a period of 24 months from the date of purchase under the terms and conditions of this warranty. The international Jagis warranty covers material and manufacturing defects existing at the time of delivery of the purchased Jagis watch (“defects”). The warranty only comes into force if the warranty certificate is dated, fully and correctly completed, and stamped by an official Jagis dealer (“valid warranty certificate”).

All Jagis watches come with a two year international warranty.

During the warranty period and by presenting the valid warranty certificate, you will have the right to have any defect repaired free of charge. In the event that repairs will not restore the normal conditions of use of your Jagis watch, Jagis Handels GmbH guarantees its replacement by a Jagis watch of identical or similar characteristics. The warranty for the replacement watch ends twenty-four months after the date of purchase of the replaced watch.

This manufacturer’s warranty does not cover:

  • The life of the battery
  • Normal wear and tear and aging (e.g. alteration of the color and/or material or non-metallic straps and chains, such as leather, textile, rubber)
  • Any damage on any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch and non-observance of the directions for use provided by Jagis Handels GmbH.
  • The handling of the watch by non-authorized persons (e.g. for battery replacement, services or repairs) or the alteration of the watch from its original condition beyond Jagis Handels GmbH's control.

All applicable implied warranties, including the implied warranty of merchantability and of fitness for a particular purpose given to you by law, are hereby limited in duration to the duration of this warranty. Under no circumstances will Jagis Handels GmbH be liable for any indirect or consequential damages of any kind. Some states do not allow limitations on how long implied warranties last, or exclusions or limitations of incidental or consequential damages, so exclusions or limitations mentioned may not apply to you. This warranty gives you specific legal rights and you may also have other rights that may vary from state to state.

Jagis Handels GmbH's obligation is strictly limited to repair or replacement as expressly stated in this limited warranty. Your official Jagis dealer carries sole responsibility for any other guarantees.

The Jagis Handels GmbH's customer service ensures the perfect working order of your Jagis watch. If your watch needs maintenance, rely on an official Jagis dealer or an authorized Jagis Service Center as set forth in the enclosed list: they alone can guarantee service according to Jagis Handels GmbH's standards.

WHERE DO I SEND MY JAGIS FOR SERVICE?

If the item was purchased more than thirty days ago and falls under the two year warranty, please send it to our Service Center along with a copy of your proof of purchase from Jagis or an Authorized Retail Distributor. Please read the warranty carefully before sending your watch.

SERVICE CENTER ADDRESS

Jagis Handels GmbH
Eisbachstraße 4
7000 Eisenstadt
Austria

If you have any questions concerning your order or encounter any problems with your watch, please contact our Customer Service representative at support@jagiswatches.com and we will get back to you as soon as possible.